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Terms of Service

Terms and conditions for using our services

Last Updated: November 13, 2024

1. Acceptance of Terms

By accessing and using the services provided by Guangzhou Kanrou Network Technology Co., Ltd. ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Kanrou Technology provides professional computer systems design and related services, including but not limited to:

  • Computer systems architecture and design
  • System integration services
  • Technical consulting and advisory services
  • Cloud solutions and infrastructure design
  • Cybersecurity solutions
  • Ongoing maintenance and technical support

3. Service Agreement and Scope

3.1 Project Scope

The specific scope of work, deliverables, timelines, and pricing for each project will be detailed in a separate Statement of Work (SOW) or service agreement that references these Terms of Service.

3.2 Changes to Scope

Any changes to the agreed project scope must be documented in writing and approved by both parties. Additional charges may apply for scope changes.

4. Client Responsibilities

As our client, you agree to:

  • Provide accurate and complete information necessary for service delivery
  • Grant reasonable access to systems, personnel, and facilities as required
  • Respond promptly to requests for information or approvals
  • Maintain confidentiality of any proprietary information shared by us
  • Make timely payments according to agreed terms
  • Comply with all applicable laws and regulations

5. Payment Terms

5.1 Fees and Payment

Payment terms, including fees, payment schedules, and accepted payment methods, will be specified in the individual service agreement. Unless otherwise specified, invoices are due within 30 days of receipt.

5.2 Late Payments

Late payments may incur interest charges at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

6. Intellectual Property Rights

6.1 Company IP

All pre-existing intellectual property, methodologies, tools, and know-how owned by the Company remain our exclusive property.

6.2 Client IP

Client retains ownership of their pre-existing intellectual property and data provided to us.

6.3 Work Product

Ownership of work products created specifically for the client will be addressed in the individual service agreement.

7. Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to:

  • Maintain strict confidentiality of all client information
  • Use confidential information solely for providing agreed services
  • Implement appropriate security measures to protect confidential information
  • Return or destroy confidential information upon request or project completion

8. Warranties and Disclaimers

8.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner in accordance with industry standards.

8.2 Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CLIENT FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.

10. Indemnification

Client agrees to indemnify and hold harmless the Company from any claims, damages, or expenses arising from:

  • Client's breach of these terms
  • Client's negligent or wrongful acts
  • Client's violation of applicable laws
  • Third-party claims related to client's use of our services

11. Termination

11.1 Termination for Convenience

Either party may terminate the service agreement with 30 days written notice.

11.2 Termination for Cause

Either party may terminate immediately upon written notice if the other party materially breaches these terms and fails to cure such breach within 15 days of written notice.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the People's Republic of China. Any disputes arising from these terms shall be resolved through good faith negotiation, and if necessary, through the courts of Guangzhou, Guangdong Province.

14. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to clients with reasonable advance notice. Continued use of our services after such modifications constitutes acceptance of the updated terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remainder of the Terms will remain in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us:

  • Company: Guangzhou Kanrou Network Technology Co., Ltd.
  • Email: contact@kanrou.top
  • Phone: +86 156 7652 0100
  • Address: Room 302, No. 5 Yongxian South Road, Yongning Street, Zengcheng District, Guangzhou, Guangdong Province

1. 条款接受

通过访问和使用广州侃柔网络科技有限公司("公司"、"我们"、"我们的"或"我们公司")提供的服务,您接受并同意受本协议条款和条件的约束。如果您不同意遵守上述条款,请不要使用此服务。

2. 服务描述

侃柔科技提供专业的计算机系统设计及相关服务,包括但不限于:

  • 计算机系统架构和设计
  • 系统集成服务
  • 技术咨询和顾问服务
  • 云解决方案和基础设施设计
  • 网络安全解决方案
  • 持续维护和技术支持

3. 服务协议和范围

3.1 项目范围

每个项目的具体工作范围、交付成果、时间表和定价将在引用这些服务条款的单独工作说明书(SOW)或服务协议中详细说明。

3.2 范围变更

对已同意项目范围的任何变更必须以书面形式记录并经双方批准。范围变更可能产生额外费用。

4. 客户责任

作为我们的客户,您同意:

  • 提供服务交付所需的准确和完整信息
  • 根据需要合理提供对系统、人员和设施的访问权限
  • 及时响应信息或批准请求
  • 对我们分享的任何专有信息保密
  • 按照约定条款及时付款
  • 遵守所有适用的法律法规

5. 付款条款

5.1 费用和付款

付款条款,包括费用、付款时间表和接受的付款方式,将在个别服务协议中指定。除非另有规定,发票应在收到后30天内支付。

5.2 逾期付款

逾期付款可能产生每月1.5%的利息费用或法律允许的最高利率,以较低者为准。

6. 知识产权

6.1 公司知识产权

公司拥有的所有预先存在的知识产权、方法论、工具和专有技术仍为我们的专有财产。

6.2 客户知识产权

客户保留其提供给我们的预先存在的知识产权和数据的所有权。

6.3 工作成果

专门为客户创建的工作成果的所有权将在个别服务协议中说明。

7. 保密性

双方承认他们可能接触到机密信息。我们同意:

  • 严格保密所有客户信息
  • 仅将机密信息用于提供约定的服务
  • 实施适当的安全措施保护机密信息
  • 应要求或项目完成时归还或销毁机密信息

8. 保证和免责声明

8.1 服务保证

我们保证我们的服务将按照行业标准以专业和工艺精良的方式执行。

8.2 免责声明

除本协议明确规定外,我们不提供任何明示或暗示的保证,包括但不限于适销性和特定用途适用性的暗示保证。

9. 责任限制

在法律允许的最大范围内,我们对因这些条款或我们的服务引起的或与之相关的任何索赔的总责任不应超过客户为引起索赔的特定服务支付的总金额。

10. 赔偿

客户同意就以下情况产生的任何索赔、损害或费用对公司进行赔偿并使其免受损害:

  • 客户违反这些条款
  • 客户的疏忽或不当行为
  • 客户违反适用法律
  • 与客户使用我们服务相关的第三方索赔

11. 终止

11.1 便利终止

任何一方可以提前30天书面通知终止服务协议。

11.2 因故终止

如果另一方严重违反这些条款并在收到书面通知后15天内未能纠正此类违约,任何一方可以书面通知立即终止。

12. 不可抗力

任何一方均不应对因其合理控制范围之外的情况导致的任何履行失败或延迟承担责任,包括但不限于天灾、自然灾害、战争、恐怖主义或政府行为。

13. 适用法律和争议解决

这些条款应受中华人民共和国法律管辖。因这些条款产生的任何争议应通过善意谈判解决,如有必要,通过广东省广州市法院解决。

14. 修改

我们保留随时修改这些条款的权利。重大变更将提前合理通知客户。在此类修改后继续使用我们的服务即构成对更新条款的接受。

15. 可分割性

如果这些条款的任何条款被认定为不可执行,条款的其余部分将继续完全有效。

16. 联系信息

有关这些服务条款的问题,请联系我们:

  • 公司: 广州侃柔网络科技有限公司
  • 电子邮件: contact@kanrou.top
  • 电话: +86 156 7652 0100
  • 地址: 广东省广州市增城区永宁街道永贤南路5号302房

Kanrou Technology

Professional computer systems design and integrated solutions for modern businesses.

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Contact Info

contact@kanrou.top

+86 156 7652 0100

www.kanrou.top

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